WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept AMEX, Mastercard and Visa and the checkout process is secured by HTTPS / TSL encryption so you can shop with peace of mind. We also accept Paypal.

WHEN WILL MY ORDER ARRIVE?

Orders will be shipped within 2 working days subject to stock availability. We have no control over Royal Mail although proof of posting with tracking will be obtained for all orders, Bespoke items may take longer, please enquire before making your purchase.

WHAT IS YOUR RETURN POLICY?

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.
Please notify us within 14 days or receiving the product. Once contacted please return to us within 14 days and we will refund or replace within 14 days.
Any product you return must be in the same condition you received it and in the original packaging.

DO YOU SHIP ABROAD?

We currently only offer postage within the UK however if you would like an order shipped internationally please contact us and we will try to assist.

DO YOU TEST ON ANIMALS?

Absolutely not! All our products are tested on humans (myself and my family!) 

07717 154740

Gadlys Lane Bagillt Flintshire North Wales CH6 6EH

©2017 BY IVY BANK HONEY BEES.